Frequently Asked Questions
Everything you need to know about shopping with Derby Jeans Community.
How do I determine my correct size for Derby Jeans?
We provide a comprehensive size guide on every product page. Since we offer various fits like Slim, Tapered, and Relaxed, we recommend measuring your waist and comparing it to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our 'Returns Center' on the website.
How long does shipping typically take?
Orders are processed within 24-48 hours. Standard domestic shipping usually takes 3 to 7 business days, depending on your location. You will receive a tracking link via email once your order ships.
Do you offer international shipping?
Currently, Derby Jeans Community ships primarily within the country. However, we are working on expanding our logistics to serve our global community soon. Stay tuned for updates!
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How should I care for my denim to ensure longevity?
To maintain the color and fabric integrity, we recommend washing your jeans inside out in cold water with similar colors. Avoid bleach and tumble drying; instead, air dry them in the shade.